Privacy Policy gomk8
At gomk8, we take the security of your personal data seriously. This policy explains in detail how we collect, store, use and protect your information every time you use our platform.
Our Commitment
Why Your Privacy Matters to Us
gomk8 builds player trust through transparent and responsible data management practices.
Multi-Layer Data Security
All your personal information and financial transactions are processed through 256-bit SSL encryption. Every data storage layer at gomk8 is designed to prevent unauthorised access.
No Sale of Data to Third Parties
gomk8 does not sell, rent or share your personal data with any third party for marketing purposes without your explicit consent.
Secure Identity Verification
Our identity verification process uses protocols that comply with international KYC standards, ensuring only legitimate players can access their accounts.
Strict Data Access Controls
Only authorised staff with a specific need may access player personal information. Every access is logged and audited on a regular basis.
User Control Rights
You have the right to request a review, correction or deletion of your personal data at any time. Contact our 24/7 support team to process any privacy-related request.
Policy Change Notification
Should any changes be made to this Privacy Policy, gomk8 will notify registered players via email or an in-platform notification before the changes take effect.
Introduction and Scope of the Privacy Policy
This Privacy Policy is issued by gomk8 ("we", "platform", "gomk8.one") to describe our practices in collecting, processing, storing and disclosing personal information of individuals who register for or use the services provided on this website.
By registering an account or continuing to use the gomk8 platform, you acknowledge that you have read, understood and agreed to the terms set out in this Privacy Policy. If you do not agree with any part of this policy, you are advised not to use our services.
This policy applies to all users who access the gomk8 platform through any device or method, including web browsers, mobile applications, and any other digital channels associated with gomk8.
Personal Information We Collect
gomk8 collects various types of personal information depending on your interactions with our platform. The types of information collected are as follows:
- Account registration information: full name, date of birth, gender, identity card number (MyKad or passport), email address, mobile phone number, and the password chosen during registration.
- Financial information: e-wallet account details (Touch 'n Go eWallet, Boost, ShopeePay), DuitNow information, online banking details (FPX), and cryptocurrency wallet information (USDT, BTC, ETH) used for deposits and withdrawals.
- Usage information: game records, betting history, login times, IP address, device type, operating system, and browser data.
- Communications: any correspondence between you and the gomk8 customer support team, including live chat sessions and emails sent to [email protected].
- Identity verification data (KYC): copies of identity documents, proof of address, and other information required to comply with applicable international licensing requirements.
How We Use Your Personal Information
The personal information we collect is used solely for legitimate purposes related to the operation of the gomk8 platform. These purposes include:
- Creating and managing your player account, including the identity verification process and account protection.
- Processing financial transactions such as deposits and withdrawals safely and accurately.
- Complying with legal and international licensing obligations, including anti-money laundering (AML) and know your customer (KYC) requirements.
- Providing effective 24/7 customer support in Malay and English.
- Sending account-related communications, promotions, bonuses, and relevant platform updates.
- Detecting and preventing fraud, account misuse, illegal activities, and ensuring fair play.
- Improving the user experience through analysis of usage behaviour and player preferences.
- Complying with any instructions or regulations from relevant authorities.
Sharing and Disclosure of Information
Your privacy is our priority. gomk8 does not disclose, sell or transfer your personal information to any third party except in the following situations:
- Payment service providers: Payment processing platforms we use to facilitate deposits and withdrawals, subject to strict data confidentiality agreements.
- Legal compliance: When we are required by law, court order, or a competent authority to disclose certain information.
- Fraud prevention: Information needed to investigate or report fraudulent activity, money laundering or other offences to the relevant authorities.
- Technical services: Technical infrastructure service providers that support the operation of our platform, subject to binding data protection agreements.
All third parties we work with are required to meet data security standards equal to or higher than our own policy.
Cookies and Tracking Technologies
The gomk8 website uses cookies and similar technologies to improve the user experience and collect necessary usage data. Cookies are small data files stored on your device by your web browser when you visit our site.
The types of cookies we use include:
- Session cookies: Required to maintain your login status during an active session on the platform.
- Preference cookies: Store your language settings, display preferences and personal choices for future sessions.
- Analytics cookies: Collect anonymous data about how users interact with our site for improvement purposes.
You can control or disable cookies through your web browser settings. However, disabling certain cookies may affect the functionality and performance of the gomk8 platform.
Data Storage and Retention Period
gomk8 retains your personal information only for as long as necessary to fulfil the purposes stated in this policy or to meet applicable legal requirements.
Active account data is retained for as long as your account remains active. After an account is closed, certain data may be retained for a period determined by applicable licensing or legal requirements before being securely deleted. Financial transaction data is retained for the period required by gomk8's international licensing obligations.
Your Rights as a User
As a registered gomk8 user, you have rights regarding your personal data that you should be aware of and may exercise at any time:
- Right of access: You have the right to request a copy of the personal information we hold about you.
- Right of rectification: You may ask us to correct any information that is inaccurate or out of date in our records.
- Right of erasure: In certain circumstances, you may request the deletion of your personal data, subject to legal and licensing requirements that still bind us.
- Right to withdraw consent: You may withdraw your consent to certain data processing at any time, without affecting any processing that took place beforehand.
- Right to object: You have the right to object to the processing of your personal data for specific purposes such as direct marketing.
To exercise any of the above rights, please contact our support team via 24/7 live chat or email at [email protected]. We will process your request within a reasonable time in accordance with applicable licensing requirements.
Data Security and Protection Measures
gomk8 implements a range of comprehensive technical and organisational measures to protect your personal information from unauthorised access, loss, alteration or unintended disclosure.
- 256-bit SSL encryption for all data transmission between your browser and our servers.
- Two-factor authentication (2FA) available for additional account protection.
- Continuous security monitoring and periodic system auditing by the internal security team.
- Mandatory data security training for all staff who have access to user data.
- A structured security incident response procedure to address any data breach promptly.
While we do our best to protect your data, no security system is entirely foolproof. We encourage you to also take your own security measures, such as using a strong password and not sharing your account details with anyone.
Cross-Border Data Transfers
As gomk8 operates under international licensing, your personal data may be processed or stored on servers located outside Malaysia. Any such data transfer is carried out with appropriate safeguards, including data transfer agreements that comply with applicable international standards.
By using gomk8 services, you agree that your personal information may be transferred to and processed in other countries that may have different data protection laws from Malaysia, with the assurance that equivalent protection is maintained.
Changes to This Privacy Policy
gomk8 reserves the right to modify this Privacy Policy at any time to reflect changes in business practices, legal requirements, or platform updates. The latest effective date will always be shown at the top of this document.
For material changes, we will notify registered users via in-platform notifications or email before the changes take effect. Continued use of gomk8 services after the effective date is considered your acceptance of the latest version of the Privacy Policy.
You are encouraged to review this page periodically to stay informed about how we manage your personal information.
Contact Us About Privacy
If you have any questions, concerns, or complaints regarding this Privacy Policy or how we handle your personal data, you may contact the gomk8 support team through the following channels:
- Email: [email protected] — we aim to respond within a reasonable time.
- Live Chat: Available 24/7 in Malay and English via the chat icon on the gomk8 platform.
We are committed to handling every privacy-related inquiry transparently, fairly, and in a timely manner. Your satisfaction and trust are our priority.
Join gomk8 Today
Your Data is Safe. Your Game Starts Now.
Now that you understand how gomk8 protects your information, register an account and enjoy a 100% welcome bonus of up to RM500 with a 10x bonus wagering requirement.
For players aged 21 and above only. Gamble responsibly.